Emergency / 911 Operators

Consultation is provided by PSPG to departments to bridge the gap between psychology and human side of work.

We are available to address issues in the areas of staff selection and retention, employee conduct, intervention and discipline, available mental health resources, and counseling. Consultation for dispatch staff can also address things such as general psychology, human resources, work stress, and employee issues. PSPG staff have worked with dispatch employees and their departments, allowing them to be attuned to the specific needs of the field and aware of the perspective of law enforcement, dispatch, and communications departments.